Inpatient Update

Dear Friends,

We are writing to share with you an important piece of news regarding Easterseals NH. The Board of Directors of Easterseals NH & VT voted to close the operations of Farnum, an inpatient substance use disorder program located at 140 Queen City Ave., Manchester, NH. We will no longer take new admissions for inpatient treatment effective July 20, 2025. All existing clients will have the opportunity to complete their inpatient treatment at Farnum before closure. We will continue to offer outpatient services on Lake Ave, in Manchester, NH.

The decision to close Farnum inpatient operations is a difficult one. Our team is taking this necessary step after we exhausted alternative options. We conducted a two-year review of our system of programs and services in New Hampshire, which included extensive work to identify another local or national provider to assume the delivery of these in-patient services in Manchester.   Unfortunately, our efforts to preserve inpatient services were unsuccessful.

Over the last five years, the substance use disorder (SUD) landscape has dramatically changed. Larger, national organizations have overtaken the market, especially those with insurance, taking away those clients from Farnum. This change has created a large financial strain on Easterseals NH prompting us to evaluate our next steps, as continuing the program in its current form jeopardizes the overall financial sustainability of the organization.

There are many questions that must be answered through this process, which will focus on continued access to care and supporting Farnum staff who have given years of dedicated and incredible work to clients and their families.  We will continue to work with impacted staff to identify transfer opportunities at other Easterseals NH locations and assist them with finding employment with area employers. In the meantime, if you have specific questions or concerns, please email us at [email protected].

On behalf of the Board of Directors of Easterseals NH & VT, and on behalf of the leadership team, we want to thank you for your long support of our efforts to serve our state. You have stood with us through many challenges. You have joined us in celebrating successes and responding to setbacks, through the highs and lows of our work, and we wanted to make sure you were made aware of this news directly from us. We will keep you updated on further developments.

With appreciation,